We also accept Money Orders from U.S Banks and PayPal payments.
Shipping Schedule
In stock products are usually shipped on Tuesday, Wednesday and Thursday. Standard shipping is through USPS (U.S. Postal Service) 1st class or Parcel Post to keep costs as low as possible. When shipped, an e-mail is sent to the customer. Please allow 7 to 10 days for normal delivery.
Express Mail (Overnight Shipping)
We tried offering Express Shipping for a time but found that from our area, Grants Pass Oregon, two day shipping is about all we could expect. So we no longer offer Express Shipping as an option when you checkout.
Special Shipping Arrangements (other than overnight shipping)
For special order items please email at tom@campbellscalemodels.com or call us at 541-450-9866. We will contact you with the exact shipping information.
Canadian Shipments
Orders shipped to our Canadian customers will take 3 to 5 days longer due to the requirement to clear Canadian Customs.
Overseas Shipping
Special overseas shipping rates apply, so unfortunately shipping costs are higher. The USPS program that calculates shipping costs will allow for overseas shipping. If you have a question, please contact us via email at
Customer Service.
Christmas Orders
Orders to be shipped within the continental United States, for regular ground shipping, we recommend placing orders no later than December 10th. For other shipping options, please contact us Monday-Friday via email at Customer Service or call us at 541-450-9866.
Return Policy
In the unlikely event that you are not satisfied with your product, please return your order to us in the original box/packaging, including the packing slip--write your daytime contact information on the packing slip. See our return address below. When received, the merchandise will be checked to assure all documentation, pieces, and parts are in their original conduction. At that point an exchange or refund will be made. Sorry, shipping and handling fees would have already been consumed and cannot be refunded. For questions, please contact us via email at tom@campbellscalemodels.com or call us at 541-450-9866.
